Business Development Director-Brokerage

• Location: Fayetteville, Arkansas
• Type: Direct Hire
• Job 11289
• Salary: $120,000 — $150,000

• Build and oversee a team of Business Development Representatives, providing hands-on coaching and support to help them meet and exceed individual and team sales targets.
• Mentor team members through regular training and feedback, fostering an entrepreneurial mindset and strong work ethic.
• Conduct performance reviews and establish clear career development paths for high-performing team members.
• Manage outbound prospecting activities, including daily cold calling and high-volume email outreach to generate new business leads.
• Ensure team members introduce and position the company’s services and technology to solve potential clients’ supply chain pain points.
• Support the team in crafting and presenting tailored supply chain solutions to address client needs effectively.
• Drive team to consistently meet and exceed monthly, quarterly, and annual sales goals with a focus on acquiring new customers.
• Provide leadership and insights on pricing strategy, negotiations, and closing techniques to finalize service agreements.
• Track performance metrics and pipeline progress to ensure targets are met, reporting on successes and areas for improvement.
• Work closely with internal departments to ensure smooth transitions of new business to operational teams and resolve issues for current clients.
• Engage with procurement, pricing, and customer service teams to align on service agreements and client expectations.
• Support the team in nurturing and maintaining relationships with current customers, ensuring high satisfaction levels and fostering long-term partnerships.
• Provide strategic guidance to resolve freight-related issues and maintain a high standard of customer service.
• Stay updated on industry trends and competitive landscape to ensure the team’s approach remains innovative and effective.
• Participate in ongoing professional development to maintain expertise in sales, negotiation, and logistics best practices.

• 3+ years of sales management experience, within logistics, freight brokerage, or transportation.
• Proven track record of building strong client relationships, driving revenue, and meeting sales targets.
• Excellent interpersonal and communication skills with a talent for negotiation and rapport-building.
• Demonstrated ability to lead and inspire a high-performing sales team in a fast-paced environment.
• Strong organizational skills, multitasking abilities, and attention to detail.
• Familiarity with CRM software (e.g., Hubspot) and experience in TMS is preferred (McLeod).
• Ability to work flexible hours, including on-call support as needed.

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