Cross Dock Manager

  • Location: Chicago, Illinois
  • Type: Direct Hire
  • Job 11319
  • Salary: $60,000$65,000
Since 1991, our client has been a leader in the transportation of refrigerated goods in Chicago. The reasons for their success are simple. They gathered the very best people and equipment available and committed themselves to exceptional customer service. They are proud of their outstanding record of safe on-time deliveries, and reputation for integrity and financial stability. Over the past 24 years they have built many great relationships with freight forwarders, steamship lines, suppliers and cold storages which provides them with a very broad knowledge of how this business works. This company’s mission is to provide reliable warehouse & transportation services and solutions at competitive pricing while treating every customer with courtesy and respect. They stand resolved to their commitment: quality service and technology creates value-added partnerships for their clients.

Cross Dock Manager
The Cross Dock Manager directly oversees the daily operations of a cross-dock facility, responsible for all facets of the daily duties of the Warehouse and Dock.

Job Type: Full-time

Responsibilities:
  • Oversee daily operations of a cross-dock facility.
  • Maintain and execute the cross-dock schedule.
  • Ensuring efficient freight handling; ability to read and execute thorough notes pertaining to each individual shipment.
  • Knowledge of cold storage facilities.
  • Manage inventory and storage planning.
  • Maintain required documentation (completed load summaries and bills of lading for internal company drivers as well as over-the-road carriers).
  • Personnel management, including hiring, training, daily scheduling of loaders and yard spotters, and performance.
  • Fostering a culture of safety and compliance with company policies.
  • Ensuring facility maintenance and cleanliness.
  • Perform daily freezer/cooler checks and schedule maintenance as needed.
  • Perform daily monitoring of storage containers.
  • Analyzing operational metrics.
  • Implementing process improvements to increase efficiency and reduce costs.
  • Collaborating with other departments (e.g. customer service and dispatch).
  • Other duties as assigned.
Experience:
  • High school diploma or GED required. An ideal candidate will have 5+ years of experience in a cross-dock facility/ and 2+ years working with refrigerated containers/products. Knowledge of Profit Tools software a plus.
  • Demonstrated leadership abilities with a track record of guiding teams and driving results.
  • Computer competent (Microsoft Office, specifically Excel) and email proficiency.
  • Strong ethical standards with a commitment to integrity and professionalism.
  • Sound judgment and decision-making skills to navigate complex situations effectively.
  • Exceptional communication skills, both written and verbal, with the ability to engage diverse audiences.
  • Proven ability to manage multiple priorities in a fast-paced environment while maintaining quality and efficiency.
  • Highly organized and detail-oriented, with strong planning and execution capabilities.
  • Strong analytical and mathematical skills to support data-driven decision-making.
  • Technical proficiency with industry-specific tools and software.
  • Meticulous attention to detail to ensure accuracy and high-quality outcomes.
  • Effective time management skills, with the ability to meet deadlines and adapt to shifting priorities.

This position offers a competitive base salary.

*LI-AB1
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Related to: Freight, Freight Delivery, Transportation Logistics, Logistics, Transportation, Trucking, Truckload, Supply Chain, Shipping, Asset, Asset Brokerage, Fleet, Terminal, OTR, Fleet, Dedicated, Owner-Operator, Container, Port, Shipping Container, Container Port, Container Terminal, Maritime, Maritime Container Port, Inland Container Port, Container Yard, Port Authority, COFC, Food Stuffs, Grocery, FDA, Inspection, Food Grade, Consumables, Perishables, Edibles, Safety, Inspection, OSHA, Certified, Certification, Quality, Refrigerated, Reefer, Temp Controlled, Temperature Controlled, protect from freeze, cold chain, cooling, freight operations, customer service, tracking, tracing, pricing, planning, driver dispatching, post-delivery, transactional freight, shipment, delivery, Manager, Management, Supervisor, Team Lead, Team Management, Middle Management
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