Dispatcher
Our client is a family-owned business spanning three generations. They pride themselves on exceptional customer service, on-time deliveries, and seeing every job through to completion. Their services include hot shot, same-day, and white glove delivery, with two-person teams and 24/7 support for all transportation needs.
Dispatcher
Our client is seeking a highly organized and detail-oriented Dispatcher to join
their team. The Dispatcher plays a crucial role in ensuring our client’s operations run smoothly and efficiently. This position will work alongside 1 or 2 other dispatchers to provide seamless service. The Dispatcher will be responsible for coordinating and managing the daily operations of our client’s transportation services, ensuring timely and efficient delivery of goods. This role requires excellent communication skills, the ability to multitask, and a commitment to providing outstanding customer service.
Job Type: Full-time
Responsibilities:
Dispatcher
Our client is seeking a highly organized and detail-oriented Dispatcher to join
their team. The Dispatcher plays a crucial role in ensuring our client’s operations run smoothly and efficiently. This position will work alongside 1 or 2 other dispatchers to provide seamless service. The Dispatcher will be responsible for coordinating and managing the daily operations of our client’s transportation services, ensuring timely and efficient delivery of goods. This role requires excellent communication skills, the ability to multitask, and a commitment to providing outstanding customer service.
Job Type: Full-time
Responsibilities:
- Schedule and dispatch drivers for pickups and deliveries, ensuring optimal route planning.
- Monitor and track shipments to ensure on-time delivery.
- Communicate with customers to provide updates and address any issues.
- Coordinate with drivers to ensure proper handling of goods, including blanket wrap and two-person delivery teams.
- Maintain accurate records of shipments and deliveries.
- Prioritize and organize schedules.
- Develop routes for delivery or driving.
- Establish and maintain relationships with customers, vendors, and other employees.
- Provide after-hours and weekend support as required.
- Identify and implement efficient logistical strategies to optimize customer satisfaction and streamline processes.
- Manage many aspects of operations, ensuring top-notch service delivery 24/7.
Experience:
- High school diploma or equivalent; additional education or training in logistics or transportation is a plus.
- Previous experience in dispatching or a related field.
- Strong verbal and written communication skills.
- Active listening and critical thinking skills.
- Multitasking and organizational skills.
- Data entry experience.
This position offers a competitive base salary.
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