Managing Director – Health & Medical Sector
Our client is redefining the future of supply chain logistics with cutting-edge AI-driven solutions, blending advanced AI Agents, digital twin experiences, and seamless integrations. Their mission is to empower mid-to-large-sized companies with actionable insights, operational transparency, and unparalleled decision-making tools. As a client-first organization, they pride themselves on delivering exceptional value, fostering long-term partnerships, and driving measurable outcomes.Managing Director – Health & Medical Sector
The Managing Director – Health & Medical Sector is responsible for driving new client acquisition, building strong, lasting relationships with mid-to-large-sized companies. This role encompasses account management, ensuring financial prudence in product decisions, and collaborating with client services to maintain high levels of client satisfaction. The Managing Director – Health & Medical Sector will also provide formal client insights to validate product roadmaps and refine marketing messaging, working alongside marketing resources to ensure messaging resonates with prospective clients.
Job Type: Full-time/Work from home
Responsibilities:
- Identify, research, and target prospective clients using a structured and data-driven approach that aligns with the company’s strategic priorities, ensuring a focus on high-potential opportunities.
- Develop and execute comprehensive outreach strategies, including leveraging personal and professional networks, conducting in-depth market analysis, attending industry-specific events, and utilizing digital and traditional prospecting tools.
- Build trust with key decision-makers and influencers within target organizations, presenting tailored value propositions that highlight the benefits of our client’s AI Readiness consulting services and AI product capabilities.
- Ensure seamless onboarding of new clients by coordinating closely with cross-functional teams, including finance, operations, and client services, to establish clear expectations and deliverables.
- Regularly review and analyze financial metrics, project performance, and client satisfaction data to ensure alignment with client expectations and organizational goals.
- Act as the primary point of contact for clients, addressing inquiries, resolving issues promptly, and identifying opportunities for enhanced collaboration and service delivery to drive retention and loyalty.
- Actively gather detailed, actionable feedback from clients during engagements, focusing on identifying pain points, emerging needs, and opportunities for innovation and improvement.
- Partner with marketing and product teams to validate insights, ensuring they are incorporated into messaging strategies and product development plans to enhance market relevance and appeal.
- Participate in product development discussions by presenting client insights and emerging industry trends, offering strategic recommendations that align with market demands and client expectations.
- Manage a dynamic portfolio of mid-to-large-sized companies, ensuring strategic alignment with the company’s growth objectives and maintaining high standards of client service.
- Build and nurture deep, trust-based relationships with clients by demonstrating consistent value delivery, thought leadership, and a proactive approach to addressing client needs.
- Identify opportunities to cross-sell or upsell additional services and solutions, maximizing client value while contributing to revenue growth and long-term partnerships.
- Collaborate closely with marketing to refine messaging, develop impactful sales materials, and craft strategies that effectively resonate with target audiences and drive engagement.
- Represent our client at conferences, trade shows, and industry events, actively engaging with prospective clients, partners, and thought leaders to position the company as an industry innovator.
- Travel 25-50% as required, maintaining a balance between in-person relationship-building and effective use of remote communication tools to maximize client engagement and efficiency.
- Drive measurable client growth by achieving and exceeding ambitious sales targets, contributing directly to the company’s annual recurring revenue (ARR) goals and overall business performance.
- Maintain exceptional client satisfaction scores, reflected in high Net Promoter Scores (NPS), by delivering consistently excellent service and fostering strong client relationships.
- Monitor, analyze, and report on key performance metrics, leveraging insights to identify areas for improvement, implement solutions, and celebrate successes within the team.
- Bachelor’s degree (BA); an advanced degree in a related field is highly preferred.
- Extensive experience in sales, business development, or account management, with a proven track record of success.
- Demonstrated ability to sell into the C-suite, with a wide network and measurable achievements.
- Familiarity with technology and AI solutions, or a strong desire to learn is preferred.
- Experience contributing to product roadmaps or providing actionable client insights is preferred.
This position offers a competitive base salary.
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