Terminal Manager
To our client, it's about more than just beautiful, quality homes. It’s about making the world a better place for their customers, communities and future generations. Guided by a commitment to offering more attainable and sustainable housing options, their team members are united around their biggest goal: Opening doors to a better life. Our client is a leading single-family home builder. Across the country, their more than 20,000 team members build, sell, finance and insure modern manufactured homes, modular homes, CrossMod® homes, site-built homes and PMRVs.Terminal Manager
The Terminal Manager oversees the oversized home shipments from all Company home building facilities within the Knoxville metro region. The Terminal Manager’s region consists of approximately 90 professional CDL drivers and 150 escort/pilot vehicle operators. Responsibilities include but are not limited to full P&L responsibility ($40M), customer support, team member training and leadership, hiring, payroll, maintenance, incident investigations, risk management, and maintaining FMCSA compliance requirements.
Job Type: Full-time
Responsibilities:
- Oversight of transportation equipment and personnel.
- Evaluate practices, procedures, and facilities to assess risk and adherence to Federal Motor Carrier Safety Administration (FMCSA) Regulations.
- Familiarity with shipment options, legal issues, government regulations, and safety procedures is required, as is knowledge of geography, mathematics, and computer applications.
- Conducts investigations to determine the root-cause for any incidents within the region.
- Analyze, follow-up, closure of action items, and retraining regionally for all vehicle accidents involving company personnel and/or equipment.
- Develop and implement policies and procedures.
- Manage personnel activities and schedules and oversee shipment coordination and routing.
- Recommend solutions to issues, improvement opportunities, or new prevention measures.
- Report operational statistics to Senior Management and Customers as requested.
- Oversee budgets, safety procedures, and operational documentation.
- Research and correct customer problems and complaints.
- Partner with the Regional Safety Managers and Corporate in reviewing/analyzing safety & operational functionality and developing future strategies.
- Maintain a working knowledge on all FMCSA regulations and state specific regulations by reviewing pending and upcoming changes by the DOT.
- Ensure the Region is prepared for all future compliance requirements.
- College Degree in Business or Logistics preferred
- 5+ years proven experience in Logistics/Transportation management
- Understanding of FMCSA Compliance
- Good knowledge of data analysis and risk assessment
- Excellent organizational and motivational skills
- Outstanding attention to detail and observation ability
- Ability in producing reports and developing relevant policies
- Exceptional communication and interpersonal abilities
- Exceptional problem-solving abilities
- Ability to hold others accountable to Company standards on safety, compliance, and policy
- Must have a positive attitude
- Must have the ability to work in a team environment
- Must be able to travel to home building facilities within the region (day trip) 20%-30% of the time
- Proficient in Outlook/Word/Excel/PowerPoint
- Previous experience in OS/OW shipments or Mobile Home hauling preferred
- Previous permitting experience preferred
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